Do We Speak The Same Language?

Should Language and Cultural Style Impact Performance Evaluations?

A couple of years ago, View Magazine called our series, Diversity: Creating Success for Business and People "one of the best products about diversity on the market." And customers agreed!

Now, we can offer you a follow-up series from the same company, ARMC.

Building a Diverse Workforce for the Global Millennium is a 20-volume series that covers a huge variety of diversity issues. Each program also presents critical business concepts like building trust and respect, performance appraisals, team building and leadership.

Program #1: "Do We Speak the Same Language? Should Language and Cultural Style Impact Performance Evaluations?"

In the new global workplace, language issues will become a factor in performance appraisals. In this scenario, you will see how a manager misunderstands an employee’s language and cultural differences, which ultimately leads to a less than stellar performance evaluation.

CHARACTER NAMES:

Sue Fong and Peter Johnson

Key Learning Points

• Understanding the impact of language difference on team effectiveness
• Avoiding language and cultural bias in performance evaluations
• Learning how to fully utilize a diverse global workforce
• Developing skills to lead diverse employees
• Preventing stereotypes
• Giving effective performance appraisals