An amusing program about managing the expectations and behaviors of the newest recruits.
Carol is underwhelmed when “dude” Dion (Marcus’ nephew) rocks up to commence work as an intern, and also isn’t impressed by the entitled Tatiana. Marcus explains to the interns that Cutting Edge is there to help them move forward. Carlos is welcoming – offering Dion a desk to help him feel at home. Carol objects to the interns’ “text speak” and use of emoticons; not to mention time wasted on social media. Dion points out that companies allowing employees a given amount of time on Facebook are actually more productive. Steve explains the importance of dressing professionally; while Serena makes time to talk with the interns, perceiving their potential. Carol’s assessment of Dion is blunt; she believes he has no place in their office. Serena asserts that constructive feedback is the better path. Steve coaches Tatiana through what to say (and not to say) in job interviews. Carol concludes with some slightly tempered advice for Dion and he makes a positive suggestion. The video is divided into chapters:
Welcome them and build rapport
Talk on same wavelength
Provide direction
Share standards
Manage attention seekers
Give practical advice
Key Learning Points
Digital natives can be challenging at times. They can also provide great opportunities.
DON’T ignore young team members INSTEAD: Welcome them and build rapport
DON’T assume understanding INSTEAD: provide clear direction and standards
DON’T let bad behavior go unchecked INSTEAD: Give feedback and coaching
DON’T expect them to know INSTEAD: Offer practical advice
COMEDY MAKES LEARNING FUN This 2012-2013 comedy business series was created by Psychologist Eve Ash and comedienne Erin Brown. This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won’t forget! 14 new titles relea... read more
