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About

Social Media. Text Messages. Emails. It's never been easier to communicate. And it's never been more potentially hazardous. Now there is a video that can help every employee understand and navigate these hazards.

"Your Words Matter" will help increase awareness of the importance of written communication. Every member of your team will learn basic guidelines for avoiding common mistakes and for communicating in a clear and effective manner.

KEY LEARNING POINTS
  • Your Messages Matter! Think before you hit "reply all." Watch out for autofill. Be careful in your communication.
  • Your Tone Matters! People may misinterpret the tone of your communication. Learn how to avoid these pitfalls.
  • Your Privacy Matters! Social media is not private. Learn lessons for handing social media.
  • Your Reputation Matters! What you say electronically can affect you or your business. Learn how to manage your communications effectively.
New Release
Categories
Business Communications
Social Media, Text and E-mail
Personal Development
Video Running Time (minutes)
11:20
Producer
Enterprise Media
Course ID
ENT471

Course

Handouts

Description
Leaders Guide
Quiz

Only preview versions of handouts can be viewed without a license.