The aim To show managers how to understand and address the needs of their staff.
About the program Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and improve performance. But beware! the mishandling of such interviews can create the very opposite effect.
Three inept managerial characters show how an appraisal interview should not be conducted: The first never prepares or makes time; the second is too fond of the sound of his own ranting and, the last manager, cannot bring herself to make any criticism for fear of creating bad feeling.
Understandably, the poor employee who is subjected to these face-to-face farces becomes increasingly disenchanted, baffled and alienated.
How am I doing? uses the analogy of the distraught interviewee's medical checkup to highlight each manager's mistakes - and to illustrate exactly how an appraisal should be handled.
The benefits
A brand new version of the classic program on appraisal skills
Suitable for any management skills course or workshop
Promotes use of appropriate behavioral skills
Targeted at managers and team leaders
Information: A Video Arts production featuring Dawn French. Release date: 2001