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About

The aim

To equip people with the confidence to get their views and ideas noticed. About the program

Techniques of assertive behavior are shown in action in a series of different settings from a management meeting to a one-to-one conversation between colleagues.

Straight talking shows that the basic rule of assertive behavior is honesty and that it's usually for fear of the response that honesty is avoided. However, this fear is generally over-exaggerated. The video is highly reassuring on this point for anyone who has doubts about volunteering what they think - even when asked to do so.

It also demonstrates why aggressive behavior doesn't work in the long run and why it's important to establish a negotiating position and stick to it. The benefits
  • Particularly suitable for junior management, sales personnel and purchasing staff
  • The key lessons are explained by a presenter and illustrated by realistic action sequences in a variety of situations
  • Dramatic sequences and subtle humor deliver the messages in a powerful, convincing fashion
Related training issues:
Negotiating
Office behavior Information:
A Video Arts production featuring John Cleese, Peter Capaldi and Jennifer Saunders. Release date: 1991
Categories
Assertiveness
Manager Curriculum
Release Date
Oct 1, 1991
Video Running Time (minutes)
26:57
Producer
Video Arts Ltd.
Featured Talent
Peter Capaldi
John Cleese
Jennifer Saunders
Presentation Style
Style:
Humorous drama
Course ID
MBM5

Handouts

Description
Trainer/Leader Guide
Group Trainers Workbook
Objectives
Overhead Slides
Self Study Workbook

Only preview versions of handouts can be viewed without a license.