This video explains the characteristics of a 'Process Improvement Team' (PIT), and shows how such an employee-directed, problem solving group can effectively define a problem and determine its causes, then develop a workable solution in a quick and efficient manner. A key component of this 'PIT' is the organized interaction of the team members. We follow them as they work together to achieve shared goals through creative problem-solving in an open, non-threatening environment supported by management.
