Streaming Video

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English

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About

In the late 1980's after years of success, a changing marketplace brought new challenges to McDonald's. In response, McDonald's developed and implemented their new just-in-time kitchen system, called 'Made For You,' where every customer's sandwich is made to order. Among other innovations, the system employs newly-developed computer monitoring systems, heated holding cabinets, and rapid-speed toasters. McDonald's new system has boosted employee morale and has become the ultimate just-in-time food preparation system.
Categories
Information Management Systems
Operations Management
Release Date
Jan 1, 2001
Video Running Time (minutes)
15:00
Producer
MacLean Business Videos
Course ID
MCL-908