Based on book by Rob Lebow
In the symbolic context of a dramatic story taking place on a cross-country train journey,
A Journey in the Heroic Environment introduces the concept of the
Heroic Environment, accomplished through
eight principles that can lead to greater productivity, quality, job satisfaction, and profits in an organization.
John Spencer is a frustrated assistant plant manager returning home from a job interview by train, where he meets "Kip" Kiplinger, a successful self-made businessman with the wisdom of years and colorful stories to go with it. As the journey begins, Kip explains to John how job satisfaction is dependent upon work environment. Kip proceeds to introduce the concept of the Heroic Environment, where people are treated with respect, trust and dignity, contribute more, and rise to their potential.
To accomplish this, he lists and explains eight principles, which cover values such as
uncompromised truth and trust, as well as concepts like unselfish mentoring, openness to new ideas, risk taking, and putting the interests of others first. The principles are illustrated with lively stories and examples from Kip's wide experience in business and living. As a starting point for individual action, five characteristics of Heroic Behavior are finally given in simple, practical terms.
Key Points:
- Learn the 8 principles of the Heroic Environment that lead to greater productivity, quality, job satisfaction and profits in an organization.
- Learn how Shared Values--trust, unselfish mentoring, risk taking, uncompromised truth, openness to new ideas and putting the interests of others first--lead to the standard for Heroic Relationships.
- Learn how Heroic Environments are built one person at a time.
